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Terms and Conditions
Scope
All sales are liable to our Terms and Conditions in the effective version at that moment the order is placed. Changes have to be confirmed literally by us.
Prices
Your order is liable to the current catalogue prices which are communicated in our online shop. Due to the small trade form there is not a value added tax till the lawful limit of sales volume. The products can first leave our stash when we fully recieved the final amount of payment onto our bank account or via PayPal.
Conclusion and Cancellation of the Contract
A contract of purchase accomplishes the moment an order is accepted. The acceptance is carried out literally or per e-Mail. However, we reserve our right of withdrawal in case of clerical, typing or arithmetic error, as well as in the case we suspect an attempt to defraud.
Deliverance and Risk of Conveyance
We ship the goods in stock normally within 24 hours. The actual delivery can take approximately 1-5 working days depending from where you ordered. In the unnusual case we can't process a fast delivery we will let you know as soon as possible. The deliverance takes place from the warehouse of the seller. The risk of conveyance bears the buyer because we we don't offer the option of "insured shipping" because of too high shipping costs which isn't helpful for the most of our costumors. Therefor we don't offer this shipping option.
Right of Withdrawal and Return
The right of withdrawal and return is effective within the European Union. The right is not effective if sealed goods (cellophrane foil) have been opened or damaged. You are not bound by contract anymore if you withdraw from your order within a respite of two weeks. A withdrawal needs not to be justified and can be carried out literally or by returning the goods. For keeping the term, sending in due time is sufficient. Send to: Tong-Len Pictures / Birkenheckenweg 72, 63933 Moenchberg, Germany. In case of effective withdrawal, received benefits have to be returned from both sides.
An order will be unwound when we receive undamaged, sealed goods. If the goods are damaged or used, Tong-Len Pictures is authorised to claim for damages. Otherwise, you will either receive a compensation delivery or the invoice amount will be refunded. The shipping costs in case of a return has to be paid solely by yourself.
Retention of Title
All goods remain in the ownership of Tong-Len Pictures until they are completely paid.
Data Storage
Any data given with your order are only being saved for transactional purposes. All personal data is of course handled confidential and will not be sold or given away to third parties.
Place of Execution and Place of Jurisdiction
Place of Execution and Place of Jurisdiction is the registered office of the seller, Würzburg. Applicable law is the German Law to the exclusion of the UN- Sales Law.
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